Orange: 714-456-3333 / Irvine: 949-824-3434
200 S. Manchester Ave. Orange, CA 92868
Resetting your Mac password
Each time you reset your HS password you have to go through a series of steps so that the Mac can sync up with the new password. This has to be done each time you reset your HS password.
Follow these steps:
- Assure you are using a UCIHealth WiFi or wired network
- Restart your Mac
- Click on your account on the FileVault screen
Type in your previous password
- Wait
- Type in your HS login account on the login screen
Type in your new password
- Click to update Keychain password
- Wait for Mac to login
- Restart
- Click on your account on the FileVault screen
Type in your new password
Troubleshooting:
- Off the network the Mac will continue to rely on your previous password
- If on 2nd restart (Step 8) you find yourself having to use your previous password, go to Step 5 and continue with the steps once more. Note that you will not be prompted to update your Keychain password (Step 6) on the second attempt