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714.456.3333 (Orange) / 949.824.3434 (Irvine)
200 S. Manchester Ave. Orange, CA 92868

Password Manager Self-Service Portal User Guide

The HS Password Manager Self-Service Portal allows you to:

  1. Change and synchronize your HS and UCInetID passwords
  2. Un-lock your HS account

Contents:

  1. Log in to Password Manager using HS password
  2. Setup two (2) Security Questions*
  3. Setup (and disable) cell phone for PIN code login**
  4. Log in to Password Manager using Security Question
  5. Log in to Password Manager using PIN code
  6. Change your HS and UCInetID passwords
  7. Un-lock your HS account
  8. Exit Password Manager
  9. Additional resources

* Sign-up is mandatory.
** Sign-up is optional.

Section 1: Log in using HS password


Open web browser and go to: https://myaccount.hs.uci.edu, type in your HS username (without “hs\”) and click “Continue.”

Click “HS password” to use your HS password to log in. If you are a new employee or this is the first time you log in to the Password Manager, select this option to log in.

Enter your HS password and click “Verify password”

NOTE : After 3 unsuccessful login attempts, your Password Manager access will be disabled. Please wait 5 minutes for it to auto-enable to retry, or contact Service Desk to unlock your Password Manager access.

If you are a new employee, your initial password is your 4-digit birth year (YYYY), followed by the 1st letter of first name in uppercase, then the 1st letter of last name in lower case, and your birth month in two digit format.

Example – New Employee John Doe whose birthday is May 5th 1975 would have a temporary password of 1975Jd05

A. The four digits of your birth year (example: 1975)
B. The first letter of your first name using upper case, capital letter (example: J)
C. The first letter of your last name in lower case small letter (example: d)
D. The two digits of your birth month (example: 05)

Section 2: Setup two (2) Security Questions


After logging in, you will immediately be asked to create your two (2) security questions. The security questions can be used to identify you to the HS Service Desk personnel and allow you to log in to the Password Manager if you forget your HS password.

Select two (2) security questions with your answers and click “Update.”

NOTE : Your security questions could be updated anytime.

Section 3: Optional: Setup cell phone for PIN code login


You can also register your cell phone to receive a PIN code to log in to the Password Manager. (Standard texting rate applies.)

To register your cell phone, at the Password Manager main menu, select “Cellphone registration (for PIN code login)”

Enter your 10-digit cellphone number, select “Yes” in the Active: field, and click “Update”.

At any time, you can DISABLE cell phone for PIN code login by 1) select “(None)” in the Active: field, OR 2) leaving the Cellphone field empty.

1) Select (None) in the Active: field

OR

2) leaving the Cellphone field empty

Click “Update” to save the changes.

Section 4: Using Security Question to log in to Password Manager:


Open web browser and go to: https://myaccount.hs.uci.edu, type in your HS username (without “hs\”) and click “Continue.”

Click “Answer security question” at log in menu.

Enter your security question answer and click “Continue.”

NOTE : After 3 unsuccessful login attempts, your Password Manager access will be disabled. Please wait 5 minutes for it to auto-enable to retry, or contact Service Desk to unlock your Password Manager access.

Section 5: Using PIN code to log in to Password Manager:


Open web browser and go to: https://myaccount.hs.uci.edu, type in your HS username (without “hs\”) and click “Continue.”

Click “Text a PIN code to my cellphone (Password Manager cellphone registration required. Standard texting rate applies).”

You should receive a PIN code on your registered cellphone within minutes from 1(714)266-6766. The PIN is for one-time use and will expire after 60 minutes.

Enter the 4-digit PIN code as shown on your cellphone and click “Continue.”

Section 6: Change your HS and UCInetID passwords


After logging in to Password Manager, at the main menu, click “Change passwords”

Enter a new password that meets the complexity requirements. Enter the same new password in the Confirm box. Then, click “Change Passwords” to save your new password.

NOTE : Password Manager is used to synchronize your UCI Health HS account password with your UCInetID password. However, the first time you change your password, you may receive an error that NOT ALL system passwords were changed. This is because your UCInetID has not been activated. Please go to https://activate.uci.edu to activate your UCInetID or consult the UCInetID documentation.

To synchronize your HS password with the UCInetID passwords, be sure to keep the UCInetID checkbox checked.

Section 7: Un-lock your HS account.


If you get locked out of your HS account, e.g. too many failed login attempts, you can unlock it using the Password Manager. You will need to use your security question or a PIN code to log in to Password Manager. Please see Section 4 Log in using Security Question and Section 5 Log in using PIN code.

After logging in to the Password Manager, at the main menu, click “Unlock accounts”

Click the CHECKBOX next to your account and click “Unlock”

You should see the following success message when your account is un-locked.

Section 8: Exit Password Manager


When you are finished with the Password Manager, exit your session by clicking on the exit door icon on the top right corner. You may close your web browser.

In addition update your passwords here: